Rochester Institute of Technology, Rochester New York: Master of Science in Data Science Expected May 2024
Institute of Business Administration, Karachi Pakistan: Bachelor of Science in Computer Science August 2020
Experience
Airlift Technologies
Software Engineer, July 2020 – January 2022
Initial member at a First Round backed startup of a quick-commerce last-mile product Airlift Express where we built core modules for Multi Warehouse support, Product Cataloguing, Automated Order Batching, and Labor Supply Modules on full stack frameworks [NodeJS, Python, Angular, PostgreSQL, and AWS tools]
Implemented engineering best practices such as TDD and refactoring, migrating from a monolith to our microservices, managing distributed systems, and led a hiring sprint for hiring 5 junior developers and mentored two interns.
Collaborated with the Delivery Operations Team in decreasing rider distances by 20% through route optimization, improving performance KPIs (50% increase in timely deliveries) by tying compensation frameworks, and improving overall system scalability to help reach up to 10,000 orders per day across Pakistan and South Africa.
Careem (an UBER Company)
Intern – Data Analyst, February 2020 – June 2020
Implemented a Top Offenders Dashboard, automated email service on Python and TravisCI, and prepared complex SQL Queries and reports on Redash, and Tableau for 400 active daily merchants for Careem’s food vertical.
VentureDive Solutions
Intern – Software Engineering, July 2019 – August 2019
Responsible for developing RESTful APIs, SQL Scripts, and minor bug fixes for their projects using Java Spring. Implemented a configuration management system under the ServiceMarket backend team for versioning compatibility
Passionate data scientist and software engineer building Careem's GenAI platform to power customer
experiences across the MENA region. I pair hands-on engineering with systems thinking, drawing on teaching
roles at IBA and Fulbright-funded graduate research at RIT to bridge academia and industry.
Experience
Senior AI Engineer — Careem
January 2025 – Present · Dubai, United Arab Emirates
Develop AI solutions with Python, LangChain, LangSmith, OpenAI APIs, and AWS to automate and enhance Careem's customer support operations.
Partner with product and operations teams to scale GenAI capabilities across Food, Pay, and Captain Support verticals.
Deliver efficiency gains and cost reductions through production-grade AI deployments.
Visiting Lecturer — Institute of Business Administration
January 2025 – Present · Karachi, Pakistan
Teach undergraduate Computer Vision (Spring 2025) covering modern deep learning techniques and applied projects.
Lead graduate MLOps & LLMOps: Building AI Systems (Fall 2025), focusing on deployment, monitoring, and scaling of ML and LLM workloads.
AI Engineer (Senior Software Engineer R&D) — Afiniti
August 2024 – December 2024 · United States
Delivered new features for the AIRO pairing model using boosting approaches to improve agent-call routing.
Shifted data pipelines from Pandas to Polars, boosting model performance and efficiency by 30%.
Collaborated with cross-functional R&D teams to advance production AI engineering practices.
STEP CS Tutor & Teaching Assistant — Rochester Institute of Technology
January 2023 – May 2024 · Rochester, NY
Mentored underrepresented students in programming and data structures to grow STEM readiness.
Supported the Department of Software Engineering with instruction, grading, and lab facilitation.
Software Engineer — Airlift Technologies
June 2020 – April 2022 · Pakistan
Joined the founding engineering team for Airlift Express, delivering critical modules for multi-warehouse fulfillment, catalog management, order batching, and labor planning.
Led the migration from a monolith to microservices on AWS, strengthening distributed system reliability and scalability.
Education
Rochester Institute of Technology — MS Data Science, 2024 · Fulbright Scholar
Institute of Business Administration — BS Computer Science, 2020 · Gold Medalist